504 Privacy Policy — Our Commitment to Protecting Your Data
Last updated: 2024. Please read this Privacy Policy carefully before using 504.
What Information We Collect
During registration, we collect your name, email address, mobile number, date of birth, and any documents required for identity verification.
IP address, device type, operating system, browser version, and screen resolution are collected automatically.
Transaction records for payments made in BDT (৳) via bKash, Nagad, or Rocket are stored. Card numbers and full payment details are never saved.
Game history, betting records, page visits, session duration, and click data are collected on the platform for analytics purposes.
504 only collects information that is necessary for platform operations, account security, and improving the user experience. No unnecessary personal data is collected.
How Your Information Is Used
Collected data is used for the following purposes:
- Account Management: To complete registration, verify login, and ensure account security.
- Transaction Processing: To process deposits and withdrawals and maintain a record of your transaction history.
- Customer Support: To manage support tickets, respond to inquiries, and resolve issues.
- Platform Improvement: To analyze usage patterns and improve the game experience, navigation, and overall service.
- Fraud Prevention: To detect suspicious activity and take action against multiple accounts.
- Legal Obligations: To comply with applicable laws and regulations in Bangladesh.
504 never sells personal information to third parties for marketing or advertising purposes.
Cookies & Tracking Technologies
The 504 platform uses the following types of cookies:
- Essential Cookies: To maintain login sessions and security.
- Preference Cookies: To remember your language and interface preferences.
- Analytics Cookies: To monitor platform performance.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features. We do not use third-party advertising trackers.
Data Storage, Security & Third-Party Sharing
Data Storage & Security Measures
All collected personal data is stored on secure servers protected by industry-standard SSL encryption. After account closure, data is retained for a legally required period before being permanently and securely deleted.
Data Sharing Policy with Third Parties
504 may share your information in the following limited circumstances:
- Payment Processors: Information required to process bKash, Nagad, and Rocket transactions.
- Legal Orders: Upon a valid order issued by a Bangladeshi court or government authority.
- Fraud Prevention: With verification services to detect and prevent illegal activity.
Your Rights — View, Correct & Delete Your Data
You can view your stored information at any time by logging into your account. For a detailed data report, please submit a request to our support team.
If any personal details — such as your name, mobile number, or other information — are incorrect, you can update them via Account Settings or by contacting Support.
If you request account closure, all personal data will be deleted within the designated timeframe, except where retention is required by law.
To exercise any of these rights, email us at [email protected] or visit our FAQ Section View details. Requests are typically processed within 7 business days.
Policy Updates & Contact Us
504 reserves the right to update this Privacy Policy as needed. Users will be notified by email or via an in-platform notice before any significant changes take effect.
Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. We recommend visiting this page regularly. The date of the latest update is displayed at the top of the page.
For any privacy-related questions, complaints, or requests, please get in touch with us:
Email: [email protected]
For further assistance, visit our FAQ Section View.
Our support team typically responds within 24–48 hours.